IATA’s mission is to represent, lead and serve the airline industry. Membership of IATA amounts to some 290 airlines in 120 countries. On this page, you will find a selection of critical IATA programs, policies, and services to support airlines.
- Resources for Airlines & Air Transport Professionals
- Action Air Cargo - specific guidelines and best practices for cargo professionals
Are you a Low Cost Carrier (LCC)?
Discover a range of popular IATA products and services for LCCs and find out what are the benefits of becoming an IATA member.
Become an IATA member
Find out what it takes for airlines to join IATA's membership: Requirements for IATA membership?????????????
Safety our # 1 priority
IATA remains committed to Safety as its #1 priority and is focused on enhancing aviation’s reputation as the world’s safest form of transport. We continuously monitor changes to the aviation system to identify new hazards and safety risks, in order to develop tools and guidance supporting the industry in maintaining its strong focus on safety. For more information visit IATA Safety.
In order to keep airlines informed about important safety and flight operations developments, we publish Operational Notices throughout the year.
The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. All IATA members are IOSA registered and must remain registered to maintain IATA membership.
The Global Aviation Data Management (GADM) program consists of three flagship data sharing platforms: Accident Data Exchange (ADX), Flight Data Exchange (FDX) and Incident Data Exchange (IDX). These platforms are available to the aviation industry and are key in enhancing and consolidating the Safety and Security Management Systems of our members.
We run intensive lobbying campaigns to support many aspects of airline operations. Major policy initiatives include: passenger rights, emissions trading, security, aviation charges, airport slots, the benefits of aviation.
Go to our Policy page.
Building a greener future
IATA is working with airlines and other industry partners to advance the environmental sustainability of air transport. We support airlines through the:
- Developing best practices on environment and corporate social responsibility
- Advocacy to policy makers to ensure coherent and effective policies are in place
- Promotion of sustainable aviation fuels and technology innovation
- Systems and programs to improve sustainability performance and facilitate compliance with regulatory requirements
See our environment pages for more information.
Cargo: facilitating world trade
Several programs promote greater efficiency in the air cargo supply chain:
- See the latest on lithium batteries
- Transportation of Dangerous goods/hazardous materials, live animals and perishables & pharma
- Join the StB Cargo program and its 6 projects to transform air cargo:
- Public-private projects in support of border efficiency and trade facilitation
Future of Airline Distribution and Payment
Three major programs are transforming the travel distribution and payment.
Operational Efficiency & Cost Management
The Operational Efficiency & Cost Management (OECM) program helps identifying saving potentials while improving operational efficiency in four major areas of operations:
- Flight operations
- Technical operations
- Ground operations
- Operations Control Center
Our GO-teams perform onsite assessments to improve efficiency and identify operational cost reduction potential. They also support you during the implementation of our recommendations.
More on the Operational Efficiency & Cost Management (OECM)
Operational improvements in fuel management could provide a 6% overall fuel saving. See how our consulting teams can help you to improve your fuel efficiency program development and implementation.
Develop more efficiency in this increasingly competitive environment, we can help you with expert consulting services in all your operations.
See how far our airline consulting experts can support you.
We can supply a wide array of data to help you run your operations, benchmark your competitors and understand the markets.
Our Chief Economist's team regularly compiles essential analysis covering a wide scope of air transport economics.
Go to our Economic publications pages.
New! You can now access our economics reports via a mobile App (iOS and Android)
You will find essential business intelligence in these publications:
- Direct Data Service (DDS) - timely, accurate and cost-effective access to global airline market data
- Monthly Traffic Statistics
- World Air Transport Statistics
We offer a wide range of financial products to protect airlines' money, reduce costs and improve efficiency.
- Billing and Settlement Plan (BSP): settlement of passenger sales from travel agents
- Cargo Account Settlement Systems (CASS): settlement of cargo sales from agents and freight forwarders
- IATA Clearing House (ICH): fast debt collection -Protection against bad debt and bankruptcy
- Simplified Invoicing & Settlement (SIS): Interline billing and settlement processes optimization - Direct link to hundreds of airlines - All paperless
Have a read at our Airline Service Charter (online), outlining services rendered and commitments to be expected by airlines from IATA.
Credit Card management
Industry Risk Management & Insurance Community
Join our community of airline risk experts to promote harmonization of Integrated Risk Management Systems and develop best practices towards a more centralized decision-making methodology.
Main publications for airlines
Essential cargo publications
COVID-19 & 2021 UPDATES: IATA Manuals include all necessary information about new regulations taking effect as of 2021 as well as COVID-19 changes made to the regulations and how they impact shipping and cargo operations. Learn more
- Dangerous Goods Regulations: the trusted source to help you prepare and document dangerous shipments
- Temperature Control Regulations: all the information you need to ship compliant temperature-sensitive products
- Cargo Handling Manual: complete set of standards for everyone involved in cargo operations
- The Air Cargo Tariffs (TACT): comprehensive information regarding air cargo rules, regulations, rates and charges.
- Live Animals Regulation: the global standard for the transportation of live animals by air
IATA provides aviation training to thousands of professionals each year, helping to build careers and ensure sustainability throughout the industry. Our extensive selection of airline courses and diploma programs cover all critical areas of the airline business, including passenger and cargo operations, business development, safety and security.
Featured courses for Airlines
- Airline Business Models and Competitive Strategies – virtual simulation program (Classroom, 5 days)
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management.
- Carbon Markets and Aviation (Virtual classroom, 18 hours over 3 days)
A brief history of airlines’ and IATA’s action to address climate, as well as the evolution of CORSIA (Carbon Offset and Reductions Scheme for International Aviation) at ICAO.
- Cargo Airlines Management with Business Simulation (Classroom, 5 days)
An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools.
- Dangerous Goods Regulations (DGR) Initial Category
(Classroom, 5 days and virtual classroom, 36 hours over 7 days)
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual.
- International Negotiation Skills
(Classroom, 3 days and virtual classroom, 15 hours over 3 days)
Models, perspectives, tools and applicable competencies to help you to prepare, conduct and lead successful (and intercultural) negotiations in the airline industry with sustainable results
- Maximize Airline Sales Revenue in a Changing World
(Classroom, 4 days and virtual classroom, 12 hours over 4 days)
Techniques to generate passenger traffic and amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional
- Safety Management Systems Fundamentals (eLearning 2 hours)
This course will help participants and organizations understand the function, role and importance of developing and implementing a Safety Management System (SMS).
International Airline Training Fund (IATF)
The International Airline Training Fund (IATF) is a non-profit foundation whose purpose is to bridge the training gaps for airlines in regions of the world where it is most needed.